Privacy policy

Our Privacy Policy

Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it.

Our Privacy Policy
Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it.  This statement applies to personal identifiable information collected from our customers.  When this Privacy Policy uses the term “personally identifiable information, “we mean information that identifies a particular individual, such as the individual’s name, postal address, physical address, e-mail address, telephone number, and when necessary credit card information.

Information We Collect
We may collect personal identifiable information when you:

Place an order from our website
Make a purchase from our retail showroom or show
Return an item or make an exchange
Receive a gift package
Receive a drop shipment from one of our authorized retailers
Create an account at Fenoglioboot.com
Subscribe to the Fenoglio Boot Co. Newsletter
Enter a contest or sweepstakes

Using Information We Collect
At Fenoglio Boot Co., we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested.  In order to do this, we use personally identifiable information to allow us to:

Process and track an order
Provide the services you requested
Contact you about the status of an order
Send you promotional offers we believe would be of interest to you.
E-mail you the Fenoglio Boot Co. Newsletter, if you request it.
Identify your product and service preferences.
Customize communications with you.
Provide information concerning product recalls or products you have purchased.
Improve our merchandise selection and customer service
Administer a sweepstakes or similar promotion and identify or publicize the winner in accordance with the rules for that promotion.

The Use Of Cookies
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you do not want to receive a mailing(s) from us, please contact us at:

Fenoglio Boot Co.
1606 W. Pine St.
Nocona, TX 76255
Phone:  940-825-3169
E-Mail:  [email protected]

Information We Share With Others
We contract with other companies to provide certain services, including credit card processing, shipping, e-mail distribution, mailing services, etc. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.  These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than Fenoglio Boot Company.

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to carefully screened companies whose products or services we believe would be of interest to you.  If you prefer we do not share any information with these companies, please contact us at:

Fenoglio Boot Company
1606 W. Pine St.
Nocona, TX 76255
Phone:  940-825-3169
E-Mail:  [email protected]

Links to Other Sites
We provide links to promote our retailers, marketing partners and as a resource guide.  These sites run independently of Fenoglio Boot Co. and have established their own privacy and security policies.  For the best online experience, we strongly encourage you to review these policies.

Security
Your order and credit card information is encrypted to prevent anyone else from reading it.  It is safer to order online through a secure site, than to have your credit card imprinted in a retail store or restaurant. We employ technologies including Secure Socket Layers (SSL), the industry standard, for transferring information to process your orders.  The SSL encrypts, or translates, your order information into a highly indecipherable code.

When you’re finished browsing and shopping and begin the checkout process, you will move into a secure area of our site.  A warning window may pop up to notify that you are entering the “safe” area. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area.  Also, a key or a closed lock will appear on the lower status bar of your browser to notify you of this change.  You will remain in this secure zone for the entire checkout process.  If you do not see the lock in Internet Explorer, click the View/Status Bar.

To ensure our customer security and site performance, our web servers are hosted off-site.

Privacy Of Children
Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes
The Fenoglio Boot Company Privacy Policy is subject to change at any time without notice.  We encourage you to review our privacy policy periodically.

Privacy Statement
This privacy statement applies to the web site of FenoglioBoot.com. dba Fenoglio Boot Company

Fenoglio Boot Company
1606 W. Pine St.
Nocona, TX 76255
Phone:  940-825-3169

We respect your privacy; this is why we have taken the time to discuss our information collection practices and our privacy policy.  Please take the time to review this document.